Contact - Modernist Cuisine

Contact Us

 

Customer Service & General Questions
 info@modernistcuisine.com

 
 

Check out our FAQs section below for answers to your customer service questions. If you still can’t find what you’re looking for, we’d love to hear from you.

 

Damaged Books/Replacements

How do I purchase a new acrylic case for Modernist Cuisine?

We do offer replacement acrylic cases for Modernist Cuisine. They can be purchased for $150 USD plus shipping costs. Please reach out to info@modernistcuisine.com to coordinate your mailing address and payment.

The pages in my kitchen manual are sticking together. Can I replace it?

It sounds like the problem you’re having is a defect with our kitchen manual. In some editions, the pages begin to stick together after being exposed to moisture. We’d be happy to replace your manual. Please reach out to info@modernistcuisine.com with your mailing address.

I received a damaged volume. Can I replace it?

Please reach out to info@modernistcuisine.com with pictures of your damaged volume, as well as proof of purchase.


Buying Books

Where can I purchase your books?

All of our books are available through the Modernist Cuisine Shop. Our books are also available internationally both in stores and online through retailers such as Amazon, Barnes & Noble, and Phaidon, as well as wherever fine books are sold. To see a full list of where you can find our books, check out the buy pages.

Are your books offered in languages other than English?

Yes, our books are offered in several different languages. Modernist Cuisine: The Art and Science of Cooking is available in Chinese, French, German, and Spanish. Modernist Cuisine at Home is available in Chinese, French, German, Italian, Japanese, Portuguese, and Spanish. The Photography of Modernist Cuisine is available in Portuguese, and Modernist Bread is available in French, German, and Spanish. For more information, please check out the individual book pages in our navigation.

I have questions about the Modernist Cuisine at Home app.

The app was created and published by Inkling using our content in 2013. Inkling is responsible for updates and technical support. Unfortunately our partnership has ended and they have decided to no longer sell or make updates to the app. If you have a question or issue, we recommend reaching out to Inkling. You can connect with them directly through support@inkling.com.

Can I still register my books?

We decided to make keeping in touch simple, so we are no longer asking readers to register their books. Although we’ve taken down the registration system on our website, our community of readers can receive updates about new projects, events in their area, and special promotions by signing up for our mailing list and following us on social media.


Visiting or working at The Modernist Cuisine Lab, Staying in touch

Where do you announce job or internship opportunities?

We will post any open job or internship opportunities on our LinkedIn page. If you have any questions about our team or Modernist Cuisine, please reach out to info@modernistcuisine.com.

Do you offer tours?

Unfortunately, because Modernist Cuisine shares a building with other working labs, we are unable to accommodate visits by the public. We do occasionally do public events. We’ll post these opportunities on our website and social media accounts as they are confirmed.

How do I sign up for your mailing list?

You can sign up for our email newsletter. We ask for your zip code so we can notify you if we will be in your area for an event, but it is not required for you to sign up. The most important thing is that you enter in your email address.


For Booksellers

How do I order your books for my bookstore?

If you are in the US or Canada, please reach out to our distributor, Ingram Publishing Services. If you are located outside of the US, please reach out to our international distributor, Phaidon.


Publishing Questions

What future translations can I expect?

We are always looking into publishing new languages of our books. We will make an announcement on our website and social media accounts about any future translations.

Are you creating digital editions of your books?

We do not plan to create digital editions of our books. We are currently focused on print publishing.

Is this PDF I found legit?

No, these are unauthorized versions of our books. Unfortunately, online versions of our books do end up circulating from time to time.

I found an error. How do I report it?

If you find an error in one of our books, please reach out to corrections@modernistcuisine.com. We kindly ask that you include as much detail as possible. Please tell us the book, volume, page number, and describe the error that you’ve found. This feedback will be passed on to our editorial team and reviewed so that any mistakes can be addressed in future editions of the book.

Where do you post your corrections?

We have posted corrections to all known errors in our books here.


Do you sell artwork from your books?

Do you sell prints of the artwork?

We do not sell small prints or posters of artwork from our books. However, we do have artwork available for purchase through Modernist Cuisine Gallery. The gallery features limited-edition food photography by Modernist Cuisine founder and photographer Nathan Myhrvold. Some of the photographs are from our books and some have been shot exclusively for the gallery. The artwork can be produced in various sizes, including large-scale formats, and can be shipped worldwide. You can find more information here.

What do you use to print the artwork?

We use the best materials possible to produce our limited-edition artwork. The printing processes we use allow us to create large, high-resolution images with stunning colors. Every piece of art in the gallery is offered on two different materials. Photographs are available as giclée prints on archival paper or on premium aluminum using dye sublimation. All artwork is numbered, signed by the artist, and comes with a certificate of authenticity. Please feel free to visit our gallery website for more information.